Shipping 

We do our best to dispatch all orders within 1 business day of the order date.

You will receive a notification via email as soon as your order has been shipped. If your order is traceable, you will receive the tracking details via email or SMS once your order has been dispatched from our warehouse.

Shipping costs

Shipping costs and times vary per country. As soon as you fill in your details you will see the available delivery options, including costs and times.

We offer FREE SHIPPING to all countries within the European Union for orders from EUR 49. 

For orders from Switzerland, we offer FREE SHIPPING from EUR 75. 

For orders from USA & Canada, we offer FREE SHIPPING from EUR 85.

Delivery times

Austria

Standard priority with track & trace

1-2 business days

 

Germany 

Standard priority with track & trace

3-4 business days

 

Rest of EU 

Standard priority with track & trace

4-5 business days

 

Switzerland

Standard priority with track & trace

4-5 business days

 

UAE

Standard priority

4-7 business days

US & Canada 

Standard priority

5-8 business days

Australia

Standard priority

6-9 business days

 

Note: due to the ongoing COVID-19 pandemic, shipping might take longer than expected. Unfortunately, there is nothing we can do to avoid this when it happens.

 

Our friendly return policy

We want you to be 100% happy, and therefore have a full refund policy within 30 days after you have received your order. It doesn’t matter if the product has been opened, as long as it is complete and not damaged or broken. If you want to return your product, contact us here and we will send you further instructions for your return.